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Terms And Conditions (Public Offer Agreement) 29-01-2024

Terms And Conditions

Public Offer Agreement

GETSMINE – FZCO, hereinafter referred to as the “Company”, represents this contract for provision of paid services, hereinafter referred to as the “Agreement”. This agreement has the effect of the contract and applies to all your activities on the GETSMINE  platform.

The “Agreement” may be changed by the Company with a notification period of 14 calendar days will be sent by email address that was provided during the registration. The most current version of the agreement is published on the website. ­­ By signing in to the automated platform https://Customer.getsmine.io/registration, using the services of the Company, the User agrees to the terms of the current version of the Agreement, which has priority and replaces the terms of previous versions of the agreement. If you do not agree to any term of this Agreement, please stop using the services provided by the Company and the Website. If you purchase any product provided by the Company, you shall agree to the service agreement of that product as well. 

Definitions·   

• Miner is an abstract object, representing an initial service of allocation of a specific amount of HR to the Customer. In this agreement Miner is used as a term, representing the service and the Customer’s right to receive Hash Rate from a real physical hardware unit (Device) with specific serial number, owned by the Customer, hosted and maintained by the Company. 

• Serial number of underlying Device

• Internal ID

• Nominal Hash Rate (Nominal HR)

• Nominal Power Consumption (kW), used to calculate Hosting Fee

• Each Miner is uniquely identified and has the following attributes:

• Hash Rate (HR) is seen as the computational service, provided by a specialized devices, measured by a number of specific calculations (finding hash-function) per second, namely TerraHashes per Second or TH/s

• Mining is a process of providing Hash Rate

• Mining Pool (Pool) is an external service, provided by a 3rd Party (based on Company’s discretion) which has a sub account, associated with the Client. Mining Pool receives the HR on behalf and in the interest of the Client.

• Pool Fee (PF): is a percentage deducted by the pool from the mining before the Client’s transfer, in accordance with the rules of the specific pool's policy.

• Hosting Fee: recurring payment for the provided HR
  
  Nominal Hosting Fee =
  = Nominal Power Consumption(kW) X Price per kWh ($) X Time (hours)

• Effective HR = HR actually delivered to the pool. The amount of provided HR is taken from the pool, which is considered by both parties the source of trusted information.
  It can not exceed its Nominal value.

• Effective Hosting Fee is limited by the Nominal Hosting Fee and adjusted to the actually provided HR in the previous day. It cannot exceed its Nominal value
  Effective Hosting Fee = Nominal Hosting Fee * Effective HR / Nominal HR

• The Platform is a website, located on the Internet at https://getsmine.io/, which allows the services to be provided within this Agreement.

• Automatic Hot Swap – technology allowing to distribute a risk of failure across all the Miners at disposal of all the Customers, working within this agreement. It ensures that the services will be rendered continuously even in case when the specific Device is malfunctioning. The Lack of HR, caused by the malfunctioning Devices is distributed across all the Customers proportionally to their HR.

• Order is a legally binding nonreversible action on the platform, initiated by Client, resulting in acquiring rights and obligations within this agreement. Purchasing Miner(s), initiating a pre-order, purchasing Miner(s) from the internal Marketplace are considered to be Orders.

• Customer, Client, User is a natural person or a legal entity, legally represented by a natural person, who performs any activities in the system.

• Partner is a natural person or a legal entity, legally represented by a natural person, who actively promotes and markets the services provided by the Company through the use of a unique referral link assigned to them by the Company. The Partner's primary responsibility is to attract potential Customers to the platform, encouraging them to make purchases or engage with the services offered.

1. The Subject of The Agreement

1. The subject of this Agreement is the provision of paid computational services (HR) to place information in the information system (distributed Blockchain database).

2. Customer places an Order for Miner(s) on the platform and receives the HR via a personal Pool’s account, automatically created by the Company at the time of registration, which the Client can access either through their personal account or directly on the pool

3. After purchasing Miner(s), the Customer starts receiving HR and pays the Effective Hosting Fee. 

4. Miner(s) will be activated exclusively upon the complete payment of its cost, as per the rates established by the store or marketplace.

5. All services are provided on a post-payment or prepayment basis according to the region. 

6. Miner(s) is/are providing HR to the Customer for as long as the Hosting Fee is paid.

7. Company undertakes to provide HR within the level of Nominal HR at the best of its ability, providing hosting, maintenance, repairs for the Devices at own expense.

8. Customers agree to receive updates to the T&C and other important updates, regarding the use of services within this T&C per email, used during the signup process.

9. Device is legally owned by the Customer only if the Customer purchased 100% of the Device; however, the Customer may only retrieve Device starting from the 2nd year if he/she has paid 100% of the Device cost and cover all expenses associated with preparing and shipping the Device. In the event that the Customer has purchased only a portion of the Device, he/she may not take away the Device, but can always sell it on the Company’s internal Marketplace, subject to platform commission fees based on the region, or sell it to the platform under the terms outlined in the Contract. 

10. Warranty and Automatic Hot Swap come along with the Miner(s) and transferred to the Buyer. The warranty for used Miner(s) is 1,5 (one and a half) years from the date of purchase. The warranty for new Miner(s) is 3 (three) years from the date of purchase. Device is legally hosted and maintained by the Company. 

11. Customers may sell the Device back to the Company, starting only from the 2nd (second) year of this Agreement, after obtaining the Company's approval and a pricing offer by contacting Customer support, and, upon agreement, the Miner(s) will be removed from the User's account, with the funds for it credited back to the Customer within 60 (sixty) days.

12. The return on investment (ROI) forecast displayed in the Customer's personal account on the Platform is calculated based on the number of mined coins received in the Customer's wallet. This forecast does not take into account hosting expenses paid by the Customer.

2. Acceptance Of the “Agreement”

1. The text of this “Agreement”, in accordance with Article 633 of the Civil Code of UAE, is a public offer.

2. Registration on the Platform, placing an Order, paying for the services, using the Platform in any form is recognized as full unconditional acceptance of this Agreement, in accordance with the Terms and Conditions of this Agreement. Acceptance means that the Customer fully agrees with the terms of this Agreement and accepts them. When you accept this Agreement, you specify that you are at least 18 years old and are legally able to enter into a contract. By accepting, you agree to every provision of this Agreement whether you have read it or not. 

3. If a User accepts this Agreement on behalf of a legal entity, this person is liable to have all the legal rights to represent this entity and accept on behalf of that entity the rights and obligations under the Agreement. If a Client does not agree with the terms of this Agreement, this Client cannot use the services.

4. While accepting the Company services, the User hereby authorizes the Company to send business information and any updates on Company services to the User's email address, mobile phone number and other contact information that was provided by the User during the registration process.

3. Rights And Obligations of The Company

1. Provide the ordered services to the Customer in accordance with the terms of this Agreement and its Annexes.

2. Not less than in 30 (thirty) days to notify about any changes in tariffs, terms of the Agreement and its Annexes In the event that the completion time for these tasks exceeds 24 (twenty four) hours.

3. To inform the Customer in due time about carrying out preventive and other works, that could cause breaks in rendering of services.

4. In the absence of a technical possibility to continue rendering the service, notify the Customer via e-mail or through the website or the platform. If, despite concerted efforts, the issues remain unresolved for a period of 30 (thirty) days from the date of identification, to terminate the Agreement in accordance with the terms outlined in this offer.

5. Continuously provide services to the Customer, except for cases associated with scheduled maintenance or other works, unscheduled technical works, actions or inactions of third parties, force majeure circumstances, as well as faults in information transport channels that are not part of the Company’s information system. The Company does not bear civil liability to the Customer or third parties for interruptions in the provision of services related to these circumstances. 

6. To provide all necessary maintenance, repairs, spare parts to the Devices that are not beyond the repairability at own cost without undue delay.

7. To provide an Automatic Hot Swap feature to all Miners available on the platform, including New Preinstalled Miners, Pre-orders and Miners being sold on the Marketplace. The Lack of HR, caused by the malfunctioning Devices is distributed across all the Customers proportionally to their Nominal HR values.

8. Ensure the confidentiality and safety of the personal data provided by the Customer. Produce their processing in accordance with the provisions of the Privacy Policy posted on our website  https://getsmine.io/

9. To pause the provision of services, when it is necessary to provide preventive maintenance or other works, that require temporary suspension having notified the Customer in Due Time according to the provisions of the contract clause 3.2

10. To pause the provision of services without prior notification during urgent technical work, the necessity of which is required to provide services under this Agreement.

11. Unilaterally and immediately terminate this Agreement in case of violation by the Customer of the terms of this Agreement and its Annexes. The same applies to the cases when the Company becomes aware of the Customer’s violation of the legislation of the United Arab Emirates or the legislation of the country of the Customer’s tax residence.

12. The Company has the right to transfer rights or obligations under this Agreement in any part to third parties, unless this entails a change in the quality and conditions of the provision of the Services to the Customer.

13. Unilaterally and immediately terminate this Agreement at will on condition that the full initial payment for the purchased Miner is paid without undue delay. In the event of Agreement termination by the Company, the reimbursement of Miner’s cost will be made within 60 (sixty) days from the date of notifying the Client. At the time of notification, the Company reserves the right to suspend the Miner(s).

14. The intellectual property rights to all content presented on the website, including, but not limited to, articles, pictures, news, materials, website structure, website layout, and website design, unless explicitly stated otherwise, are fully owned by the Company. The User is required to respect the intellectual property rights of the Company.

15. The Company is not responsible for information obtained through non-official channels of GETSMINE. If you have any questions related to the truthfulness of information sent in the name of GETSMINE, please contact us immediately. 

GETSMINE Official Customer service email: support@getsmine.io

Official Telegram group: https://t.me/GetsMine

4. Rights And Obligations of The Customer

1. To carefully read the text of the Agreement, the text of the Appendices to it and the text of other rules and local regulations, that may be applicable.

2. To fulfill all the obligations set out in the text of the Agreement, the text of the Appendices.

3. To make the payments in the order and within the terms provided by the text of the Contract.

4. To monitor changes in tariff plans, as well as in other issues related to the provision of services published on the platform.

5. To read and understand all the messages sent by the Company via email to the Customer’s email.

6. Maintain up-to-date status and ensure the authenticity of all details (for individuals and representatives of legal entities) indicated when ordering. 

7. To ensure timely updating of User information in the event of any changes. The User is responsible for any consequences or liabilities arising from providing illegal, false, inaccurate, or incomplete registration information, and the Company reserves the right to terminate the usage of services.

8. By agreeing to the terms and conditions of this Agreement, the Customer confirms that he/she has learned about mining technology, has enough knowledge about blockchain technology, and comprehends all the risks associated with the profit extraction processes of mining.

9. By agreeing to the terms and conditions of this Agreement, the Client acknowledges that the Company is not responsible, neither to them nor to any representative acting on their behalf, for any changes in the mining process and its performance. Additionally, the Client understands that the Company is not liable for fluctuations in the Bitcoin exchange rate, the legality of its use, and other aspects related to blockchain technology in any way.

10. The Client acknowledges and agrees that the Company defacto does not engage in mining but solely establishes a technological infrastructure. This includes connecting the Client's equipment to the power grid, the sale, and the hosting of the equipment All hash rate generated by the Client's equipment is connected to their personal account in the mining pool, and all payouts are made from the mining pool,  leading to direct payouts to the Client's wallet from the pool. The Company has no capability to influence this process.

11. At the request of the Company, sent by email or by other means of communication within 7 (seven) days, provide a copy of the identity document, as well as a photograph of the Customer with an identity document or other materials required by the Company to identify the Customer’s identity (for natural persons and representatives of legal entities), as well as copies of documents certified by the tax authorities confirming the registration and registration of the tax registration in the country. If this data is not provided, the Company has the right to terminate the Agreement unilaterally in accordance with the requirements of the anti-money laundering legislation.

12. Ensure the protection of authorization data, namely login/password and access to registered email and Telegram accounts. Any message sent from the Customer’s sources will be considered a message sent by the Customer. All actions done within the platform done using Customers’ credentials will be considered legally binding actions done by the Customer. The Customer cannot file claims against the Company in the case of unauthorized access to their personal account, as the Company cannot control the level of protection implemented by the Customer.

13. The Customer has the right to sell Miner(s) on the Marketplace section of the Platform for any voluntary amount. In this case the Selling Customer transfers all the rights and obligations acquired under this Agreement only to another Customer (Buying Customer), registered on the platform that has accepted this agreement’s conditions and commenced the agreement. Agreed amount is transferred from the Balance of Buying Customer to the Balance of the Selling Customer. The Client is also required to pay the platform commission based on the region for sales on the Marketplace. The commission is deducted from the Miner’s cost before the amount is credited to the Client's balance.

14. If the Customer decides to sell the Miner(s) on a Marketplace, the Customer takes full responsibility for tax payments and reporting to the tax authorities. The Company bears no responsibility for these obligations following the sale.

15. If the Customer loses or forgets any PIN or password required to access and use the digital assets, the digital assets may be lost or unavailable to the Customer. 

5. Procedure For Placing An Order

1. To place an Order Customer selects the Miner(s) on the platform and clicks Buy and proceeds with the order. Miners are already located at one of the Company’s Data centers, which means that the provision of services of specific Miner(s) will begin from 0:00 UTC on the following day.

6. Cost Of Services and Payment Procedure

1. Initial mining power allocation service (Initial fee / Miner(s)), which implies that Company installs and prepares specific instances of a Device and creates a Miner for provision of computational services based on this Device’s parameters.

2. Periodic variable mining power provision service (Hosting Fee) is calculated depending on the amount of HR delivered to the Customer’s pool account. The rate per kWh is $0.065. If the Client chooses the prepayment method by the daily deduction, a discount of $0.005 per kWh will be applied to the account. 

3. The cost of services and works under the Contract is calculated in USD. 

4. The provision of services by the Company commences only after the payment of the Miner(s)’s cost through direct debit using one of the available methods of payment on the platform.

5. In case of wire transfers, the Customer is obliged to transfer from one’s own bank account, no payment is accepted from the account of third parties, according to the AML laws.

6. In the case when the Customer purchases a Miner(s), an invoice is issued immediately upon payment.

7. The User receives an invoice for service payments on the 1st day of each month, with the payment window extended until 11:59 PM on the 5th day of each month. If the User fails to settle the invoice within this timeframe, it will result in the Miner(s) being deactivated automatically by the Platform. The Company expects payment for an additional 24 (twenty four) days; if the User does not make the payment, the equipment will be relocated to storage, and the Company will be responsible for its safekeeping for a period of 3 (three) months. If  the User wishes to reactivate the Miner(s) back into operation during the 3 (three) months period, the User has to pay a fee of 150 USD per equipment for every month or storage. If the User fails to pay their hosting fees and the storage fees within these 3 (three) months, the Company reserves the right to sell the Miners on the Company's marketplace to cover the User's outstanding debt. In the case where the User owns only a portion of the equipment, confiscation of the equipment occurs after the 24 (twenty four) day grace period and its cost will be taken into account for the settlement of any outstanding debts.

8. The initial fees and periodic fees are not refundable, except for cases stipulated by the Treaty and the legislation of the United Arab Emirates. 

9. If the Client is situated within the territory of the UAE, Value Added Tax (VAT) will be applied in addition to the price of the purchase and services.

10. All services are provided by the Company and are maintained exclusively by the Company or by third parties on behalf of the Company. Customers are obliged to address directly to the Company on any issues related to this Agreement, and not to subcontractors of the Company or other related entities.

7. Terms And Termination Of the Agreement

1. The Agreement comes into effect upon the Client's registration on the platform and remains valid indefinitely.

2. The contract is automatically prolonged for the next year. The Client has the right to terminate the contract only from the 2nd (second) year of using the Company's services. In this case, the Client must notify the Company 60 (sixty) days before the expiration of the contract. 

3. The Company has the right to terminate the Agreement in accordance with clauses 3.4, 3.13.
   
   

8. Responsibility Of the Parties.

1. The Company shall not be liable for any taxes, fees and charges that the Customer may incur in the process of receiving the Services under this Agreement, including the sell of the Miner(s) on the Company’s Marketplace on the platform in accordance with the legislation of the United Arab Emirates or the legislation of the country in which the Customer receives the services.

2. The Company, its representatives, employees, Agents and related persons shall in no event be liable either to the Customer or to third parties for possible damage incurred by the Customer, including direct, indirect damage, possible penalties from any power institutions or third parties persons, as well as for the loss of profit or potential profit of the Customer, as a result of receiving or not receiving the Services under this Agreement.

3. The Customer is aware and agrees to bear all risks associated with the use of the Services under this agreement. To the maximum extent permitted by applicable law, the Company waives all warranties, expressed or implied, including, but not limited to, warranties of the suitability of the services provided for the specific purposes of the Customer, gaining practical benefit or achieving certain objectives.

4. The Company does not guarantee that the services will be performed without interruptions or without errors or that the services will comply with the Customer’s expectations, specifications or declared parameters. The Customer understands that the Company is not responsible for the transmission of data via any communication channels, including the Internet, and that data transmission can be carried out with delays, interruptions or errors.

5. All disputes concerning this Agreement shall first be settled through negotiations between the Parties. If the settlement of the disputed issues by negotiation took place, but the Parties would not reach an agreement on all disputable issues, issues not resolved through negotiations can be challenged by the Parties in a judicial procedure, in accordance with the general rules of jurisdiction in arbitration procedural and civil procedural law of Dubai Court. 

6. If third parties file a lawsuit against the Company, in connection with the relations arising from this contract, the Customer is obliged, at the request of the Company, to compensate the Company for losses (including expenses for legal assistance and representation in court) caused to the Company in connection with this claim.

9. Agreement On the Processing Of Personal Data

1. The Company assumes the obligation to protect the personal data of the Customer in all possible ways. The latest version of the privacy policy is published at https://getsmine.io/privacy-policy

2. The Customer agrees to the collection, processing and storage of his personal data by the Company.

3. List of personal data: surname, name, registration address, residential address, year and date of birth, mobile phone, e-mail address, series and number of the main identity document, information on the date of issue of the document and the body that issued it.

4. The operator of personal data processing is the Company.

5. The consent of the Customer to the processing of his personal data is valid during the validity of this Agreement, and within 3 (three) years after the termination of its operation.

6. The Company collects, stores and processes personal data using automated means including electronic databases.

7. The purpose of collecting, processing and storing personal data is the execution of this Agreement, the subject of which is the Customer, as well as the interaction within the framework of this Agreement between the Company and the Customer, as well as between the Company and third parties.

8. The Customer gives his consent to the cross-border transfer of his personal data for the purpose of implementing this Agreement, the interaction of the Company and the Customer, as well as the interaction of the Company and third parties.

9. The Customer gives his consent to the adoption of decisions by the Company concerning him having legal consequences on the basis of the processing of his personal data.

10. In accordance with Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data, the Customer has the right to appeal against the actions or inaction of the Company, in case of violation of the rules for processing his personal data, to the authorized body for protection of the rights of subjects of personal data or in court.

10. Force majeure circumstances

1. The party failing to perform or improperly performing obligations under this contract shall not be held responsible if it can prove that proper performance became impossible due to the occurrence of force majeure circumstances.

2. Force majeure circumstances include, but are not limited to: wars, floods, fires, earthquakes, and other natural disasters, strikes, changes in existing legislation, or any other circumstances that the affected party cannot realistically influence and could not reasonably foresee, preventing the fulfillment of obligations under this contract and whose occurrence is not a direct or indirect result of the action or inaction of either party.

3. The party unable to fulfill obligations under this contract due to force majeure circumstances must inform the other party in writing within 5 working days from the onset of such circumstances. This information should include details about the nature of the force majeure circumstances and, if possible, an assessment of their impact on performance and the potential timeframe for fulfilling obligations.

4. Upon the cessation of these circumstances, the affected party must immediately send written notice to the other party indicating the timeframe within which it intends to fulfill the obligations under this contract.

5. In the event of force majeure circumstances, the deadline for fulfilling obligations under this contract is extended for the duration of the force majeure circumstances and their consequences.

6. If force majeure circumstances prevent one of the parties from fulfilling its obligations for a period exceeding 1 (one) month, or if it is discovered after their occurrence that they will last for more than 1 (one) month, either party may send the other party a notice proposing negotiations to determine mutually acceptable conditions for fulfilling obligations under this contract or terminating its validity. 

     11. Trial Period

1. The purpose of the Trial Period is to get an idea of the efficiency of the Bitcoin mining process and to familiarize the Customer with the operation of the Platform.. 

2. Since the goal of the Trial period is to acquaint the Customer with the functionality, the Company has structured it in a way that approximately the same amount paid during the Trial period will be returned to the Customer’s Bitcoin wallet he/she indicated on the Platform after registration.

3. During the Trial period, mining power will be delegated to the Customer at the discretion of the Company, however, this does not imply the transfer of power ownership to the Customer.

4. In the case of high demand, the Trial period may not start immediately due to technical limitations.

5. The Satoshis acquired during the Trial period in the Customer's wallet should roughly equate to the amount spent on the Trial period; however, the exact amount in fiat currency may vary as the Bitcoin exchange rate may change during the Trial period.

6. The duration of the Trial period depends on the current state of the Blockchain, so the Trial period may shorten or extend and will cease when reaching 1/1000 of a Bitcoin.

12. Referral Program

1. To qualify for a referral fee on the sale of Miner(s), the Customer needs to start their purchase by clicking a Referral Link or using a provided Code on their site, email, or other communications leading to the platform registration page. Commissions will only be paid for links that the Platform system automatically tracks and reports. Purchases or referrals without proper tracking by the Platform system will not receive any commissions.

2. When a Customer buys something on the platform through a partner's referral link, the partner gets a commission of up to 5%. However, if the Customer purchases the equipment on credit, the partner receives a commission only from the Customer's initial down payment. The total commissions cannot exceed the specified 5%. The partner can split this 5% commission as they see fit. For instance, the partner might keep 3% for themselves and give 2% as a discount on the Customer's First Order only. The partner has the flexibility to decide on the distribution. It's important to note that the total commissions can't go beyond the specified 5%.

3. Commission accrual for the Partner on Miner(s) purchases will take place immediately after the payment of the Miner(s) cost. Commission payout to the Partner for equipment will occur 30 (thirty) days after the Customer's purchase.

4. Partners have the option to accelerate the process of unlocking accrued commissions by paying a set percentage of the commission amount. The fee for acceleration of commission unblocking is 0.5% for 1 day, up to a maximum of 15% of the commission for 30 days of blocking. For example, if the amount of commissions earned is $100, the funds can be unlocked instantly after 30 calendar days by paying 15%.

5. The Company reserves the right to disqualify commissions earned through fraudulent, illegal, or excessively aggressive and questionable sales or marketing methods. The Referral Program may not be utilized for any illegal or unauthorized purposes. In using the Service, the Partner must not violate any laws applicable in their jurisdiction, including but not limited to copyright laws.

6. Any violation of this Agreement may result in the termination of the partnership and may subject the Partner to legal consequences. The Company retains the right to modify the terms of the Partner program. For detailed information, please refer to the 'Interaction with the Partner Program' section at the following link https://Customer.getsmine.io/partner-program/description.

7. Partner Obligations:

The Partner agrees:

• Not to participate in any activities that may affect the services provided by the Company and/or the security of the Website and other Customers.

• To use Confidential Information solely for the purpose of fulfilling obligations under this Agreement and not to disclose or permit disclosure of such Confidential Information to any third party without the prior written consent of the Company.

• To comply with all applicable laws and regulations described in this Agreement.

• Not to attempt to contact Clients or seek access to their personal information during the term of this agreement and thereafter.

• To prioritize the confidentiality and privacy of Clients and agree not to engage in any activities that may compromise or violate these principles.

13. Equipment Purchase on Credit

1. The duration of the credit Agreement is determined by the number of payments from 12 (twelve) to 24 (twenty four) months.

2. The provision of services by the Company will commence only after the Client has paid the down payment which amounts to 30% of the total equipment cost.

3. In the event when the Customer wishes to terminate the Agreement, he can do so according to the  the down payment is non-refundable and will be retained by the Company as a penalty for Agreement termination.

4. 
   

14. Additional Conditions

1. If one of the provisions of this Agreement is found to be invalid or unjustified, this provision shall be corrected to the minimum extent necessary so that it does not conflict with the law and is valid, nor does it significantly change the rights and obligations of the parties. If this is not possible, then this provision must be withdrawn from the Agreement, with the remaining provisions of the Treaty remaining in force.

Short Version

explanatory, not legally binding

• Miner ≠ Device
  Miner is an abstract object representing the service of allocation of HR, incurring the User’s right to receive mining power – Hash Rate (HR) from a real hardware Device with specific Serial Number. Device is legally owned by the Customer. Device is legally hosted and maintained by GETSMINE - FZCO. 

• GETSMINE - FZCO makes sure that behind each Miner there is a Device or a hard fixed reserve for Preorders. 

• All Miners on the platform are covered with Warranty and Automatic Failover. The warranty for used Miner(s) is one and a half years from the date of purchase. The warranty for new Miner(s) is three years from the date of purchase. 

• Warranty means that the Company pays for all repairs, maintenance, spare parts and consumables for all hosted Miners unless the Miner is beyond repair. Repairs are done as soon as malfunction is detected with no undue delay.

• Automatic Failover means that if a Device fails, underperforms, or is switched off for any reason, the Miner continues to provide HR. Lack or excess of HR is distributed across all the Users’ Miners proportionally to their total HR.

• HR statistics is published daily for reference purposes at https://Customer.getsmine.io

• Mined coins are sent by the mining pool directly to the Customer’s Bitcoin wallet. Company doesn’t interfere with the payout process, only setting the payout wallets and minimum payout threshold on the pool.

• Payment for services will be possible through various third-party aggregators or direct debiting from/to the Company's account. In any case, all fees, including those for deposit/withdrawal of funds, service payments, will be paid by the Client in accordance with the aggregator's requirements and/or the Company's decision.

• To start mining, a User buys a Miner and receives its HR for as long as the Hosting Fee is paid. There are no time limits on the duration of “Agreement”.

• Mined coins are sent by the mining  pool directly to the Customer’s Bitcoin wallet that the Client provided during the registration. The Company doesn’t interfere with the payout process, only setting the payout wallet according to the User’s profile. 

• Hosting Fee is deducted daily. Users pay only for what was actually delivered to the pool (Effective HR) and not more than Nominal Hosting Fee. Hosting charges will be deducted daily. 

• The User may not request for early termination of the Contract during the first year, starting from second year the User may request early termination of the Contract only by giving 60 (sixty) days written notice to the Company, and also cover all expenses associated with preparing and shipping the Device if the User owns 100% of the device/devices. If the Client has outstanding loans and/or debts, the contract cannot be terminated until full repayment is made.

Details Of The Company

Company: GETSMINE - FZCO
Address: IFZA Business Park, 35380 - 001, Dubai Silicon Oasis, Dubai, United Arab Emirates
Registration No: 35380

Appendix 1

Pricing

Effective Hosting Fee is calculated with the following formula:

Hosting Fee = Power x Hours x Price x (Delivered HR / Nominal HR)

Power = Power of the Miner(s) in kW
Hours = Number of hours
Price = Price per kWh
Effective Hash Rate = Actually delivered HR to the Customer’s pool account
Nominal Hash Rate = Nominal Hash Rate of the Miner(s), according to the tech specs on the platform

Price: 0.065$/kWh applies for all Miners on the platform. 

           Discount on kWh by prepayment: $0.005

Price may get reviewed on a 15 days basis.